Privacy Policy

At El Aguila Azteca, we value your privacy and are committed to protecting your personal information.

Information We Collect

When you visit our website or place an order, we may collect information such as:

Name
Email address
Shipping and billing address
Phone number
Payment information
Order history
How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Send promotional emails (only if you choose to subscribe)
Payment Security

All payments are processed through secure payment providers. We do not store your complete payment card information.

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

Third-Party Services

We may share necessary information with trusted third-party providers such as shipping carriers and payment processors solely to complete your order.

Your Privacy Rights

You may request access to, update, or delete your personal information by contacting us.

Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have any questions about this Privacy Policy, please contact us.

HELP and SUPPORT

What types of products do you offer?

We offer a wide selection of authentic Mexican snacks, candies, gummies, dried fruits, and specialty treats. Our products are carefully selected to bring you the bold and delicious flavors of Mexico.

Are your products authentic?

Yes! We source authentic Mexican snacks and candies from trusted brands to ensure you receive genuine flavors and high-quality products.

How long does shipping take?

Orders are typically processed within 1–2 business days and delivered within 2–5 business days, depending on your location.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

How can I contact customer support?

If you have any questions about your order or our products, simply visit our Contact Us page or send us an email. Our team is happy to help.

Read FAQs