Shipping Policy

Thank you for shopping with El Aguila Azteca. We are committed to delivering your favorite authentic Mexican snacks quickly and safely.

Order Processing

Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Estimated delivery time is 2–5 business days, depending on your location and the shipping method selected at checkout.

Shipping Rates

Shipping costs are calculated at checkout based on your order and delivery location.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Delays

While we strive to meet all estimated delivery times, delays may occur due to weather conditions, carrier issues, or high order volumes.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect address information provided by the customer.

If you have any questions regarding your shipment, please contact our customer support team. We're happy to help.

HELP and SUPPORT

What types of products do you offer?

We offer a wide selection of authentic Mexican snacks, candies, gummies, dried fruits, and specialty treats. Our products are carefully selected to bring you the bold and delicious flavors of Mexico.

Are your products authentic?

Yes! We source authentic Mexican snacks and candies from trusted brands to ensure you receive genuine flavors and high-quality products.

How long does shipping take?

Orders are typically processed within 1–2 business days and delivered within 2–5 business days, depending on your location.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

How can I contact customer support?

If you have any questions about your order or our products, simply visit our Contact Us page or send us an email. Our team is happy to help.

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