Terms of Service

Welcome to El Aguila Azteca. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website or purchasing products from us, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. Products & Availability

We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors, update information, or discontinue products without prior notice.

Product availability is subject to change at any time.

3. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated. Prices may change without notice.

We reserve the right to refuse or cancel any order if incorrect pricing or product information has been displayed due to technical errors.

4. Orders

By placing an order, you confirm that all information provided is accurate.

We reserve the right to:

Accept or decline any order.
Cancel orders suspected of fraud or unauthorized activity.
Limit quantities purchased per customer.

If an order is canceled after payment, a full refund will be issued.

5. Payments

We accept secure online payments through the payment methods available at checkout.

Payment must be completed before your order is processed and shipped.

6. Shipping

Orders are processed within our standard processing time and shipped according to our Shipping Policy.

Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

7. Returns & Refunds

Please refer to our Return Policy for complete information regarding returns, exchanges, and refunds.

8. Intellectual Property

All content on this website—including text, images, logos, graphics, and designs—is the property of El Aguila Azteca and may not be copied, reproduced, or distributed without written permission.

9. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload harmful or malicious content.
Interfere with the operation or security of the website.
10. Limitation of Liability

El Aguila Azteca shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required by applicable law.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting on this page.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

HELP and SUPPORT

What types of products do you offer?

We offer a wide selection of authentic Mexican snacks, candies, gummies, dried fruits, and specialty treats. Our products are carefully selected to bring you the bold and delicious flavors of Mexico.

Are your products authentic?

Yes! We source authentic Mexican snacks and candies from trusted brands to ensure you receive genuine flavors and high-quality products.

How long does shipping take?

Orders are typically processed within 1–2 business days and delivered within 2–5 business days, depending on your location.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

How can I contact customer support?

If you have any questions about your order or our products, simply visit our Contact Us page or send us an email. Our team is happy to help.

Read FAQs